Concierge Service

End-to-end assistance

We specialize in communication and do our best to understand your requirements and help find solutions accordingly. We use these requirements to choose a plan that matches your needs will provide a realistic timeline to get your site up and running. After we finalize a timeline we will personally assist you to create your site or transfer an existing website. We also create a custom development clone site so when we bring your new site online, it will be a painless experience for your existing users.

Technical Support

Our support team is always available and is your bridge to getting issues resolved; we are available in chat 24×7 in our chat and for higher-end concierge clients, you will receive dedicated account manager that you can call anytime. You also have access to a ticketing system from within the Client Area which will be responded to instantly. We will move heaven and earth to get your issue resolved as quickly as possible.

The custom solutions we design and develop are based on Linux Containers and provide world-class level of availability and scalability.

Our customers can concentrate fully on their core business, while we take care of the management of their hosting infrastructure.

You want to use a custom development workflow? No problem, we will help you create one or integrate yours in our solution.

Crafted for Your Web Growth

  • 24/7 Dedicated Chat Support
  • JetPack Personal
  • Automated Daily Backups
  • Unlimited Storage & 30 Day Archive
  • Easy Site Migration & 1-Click Automated Restores
  • Brute Force Attack Protection &
  • Uptime Monitoring
  • SPAM Protection For Comments and Pingbacks
  • Priority Support From WordPress Experts
  • Performance Monitoring Optimization
  • WordPress Installation and Updates
  • Theme Installation, Configuration and Updates
  • Plugin Installation, Configuration and Updates

For smooth running of your business operations, having robust and reliable server solutions is very important. As a managed service provider, we provide complete server solutions and help you make right decisions for your business.

Managing Security

We protect your network from all sorts of security threats with our advanced security solutions and risk mitigation strategies. To maintain security and compliance, we use latest technologies such as anti-virus, spam management, firewall management, etc.

Storage Management

We use SSD drives that offer super-fast speed and improved security features. Our cost-effective storage solutions ensure a higher level of performance, availability, security, scalability, flexibility, reporting and speed to value.

Server Backup and Recovery

Keeping mission-critical business data safe is very important for the long-term success of your organization. We take daily backup of your server to reduce downtime and avoid disruptions in business operations. Daily backup allows you to easily recover data in case of disaster.

Managed Network

Your network is the backbone of your business. We manage all of your network components such as routers, firewalls, switches and load balancers for the most effective utilization of resources. We also provide regular updates and keep the system updated with the latest techniques and technologies.

Disaster Management and Recovery

We provide comprehensive solutions for disaster management such as regular backup, critical data security and more. Our disaster management services provide protection against unexpected catastrophic events such as flood, fire, storm etc.

All Plans Include:

  • Easy Setup to Take Your Website Online
  • Easy setup with optimized speed without overrunning your budget.
  • Complete assistance in website migration.
  • Comprehensive analysis of your current operating system.
  • Operating System and Application Management
  • Configuration of operating system & patching
  • Configuration of automatic data backup
  • On-demand data recovery
  • Constant Monitoring & Proactive Repairing
  • Real-time monitoring and proactive alerts
  • Hands-on response to critical issues
  • Regular OS updates & patches
  • Live chat service for immediate response
  • Proactive monitoring & immediate fix.
  • Round-the-clock support service to resolve your queries instantly.
  • We will migrate your current account for FREE!

Moving to Brainstorm has never been easier! With our free migration service, this process is streamlined by our expert migration administrators! We will move your website files and databases from your old web hosting account to your new Brainstorm hosting account! Once your order is activated, simply request your migration. Our migration experts will handle everything and are available 24 hours a day Monday-Friday.

Technology Providers

  • WAAYB Organics
  • Square
  • WooCommerce
  • ShipStation
  • CloudFlare

From our customers

Brainstorm has been a big part of our success – we highly recommend making them a partner with your business.

— Victor Trasoff – WAAYB Organics

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