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Customer Success Stories

Real Results from Real MSPs

See how MSPs are transforming their compliance and security practices with BrainstormMSP. These are their stories.

200+
Clients Served
50%
Avg. Time Savings
35%
Security Improvement
15%
Insurance Savings

TechForward MSP

50 ClientsHealthcare & Financial Services
01. The Challenge

Drowning in Compliance Spreadsheets

TechForward MSP was struggling to keep up with compliance requirements across their diverse client base. Their security team spent countless hours manually gathering evidence, updating spreadsheets, and preparing for client audits.

  • Manual evidence collection taking 40+ hours per client annually
  • Inconsistent compliance documentation across different frameworks
  • Unable to scale compliance services without hiring more staff
  • Clients questioning the value of security investments
02. The Solution

Automated Compliance Intelligence

TechForward deployed BrainstormMSP to automate their entire compliance workflow. The platform integrated with their existing RMM, backup, and security tools to provide continuous control monitoring.

  • Automated evidence collection from 12+ integrated tools
  • Real-time compliance dashboards for CIS, NIST, and SOC 2
  • One-click QBR report generation with visual compliance scores
  • Proactive gap identification and remediation tracking
03. The Results

92% Time Savings on Compliance Tasks

92%
Reduction in compliance prep time
40hrs
Saved per client annually
100%
Client retention rate
3x
Faster audit preparation
BrainstormMSP transformed our compliance practice from a cost center into a profit driver. We went from dreading compliance work to using it as a competitive advantage. The automated evidence collection alone saved us from hiring two additional FTEs.
MC
Marcus Chen
CEO, TechForward MSP

SecureNet Solutions

120 ClientsLegal & Professional Services
01. The Challenge

Reactive Security Without Visibility

SecureNet Solutions was operating reactively, only discovering security gaps when clients complained or incidents occurred. They lacked a unified view of security posture across their 120-client portfolio.

  • No centralized visibility into client security status
  • Missed security gaps leading to preventable incidents
  • Difficulty demonstrating ROI on security investments
  • Clients receiving inconsistent security service levels
02. The Solution

Proactive Security Assurance

SecureNet implemented BrainstormMSP's Assurance Platform to gain real-time visibility into every client's security posture. The AI-powered risk scoring helped prioritize remediation efforts.

  • Unified security dashboard across all 120 clients
  • AI-powered risk scoring and prioritization
  • Automated weekly security posture reports
  • Integration with EDR, backup, and identity tools
03. The Results

40% Improvement in Security Posture

40%
Improvement in avg. security score
65%
Reduction in security incidents
2hrs
Weekly time per client saved
28%
Increase in security service revenue
We finally have the visibility we needed to be proactive instead of reactive. Our clients now see us as true security partners, not just IT support. The platform pays for itself every month through reduced incident response costs alone.
SM
Sarah Mitchell
Director of Security Operations, SecureNet Solutions

Rodriguez IT Group

30 ClientsManufacturing & Retail
01. The Challenge

Clients Overpaying for Cyber Insurance

Rodriguez IT Group's clients were facing skyrocketing cyber insurance premiums despite having robust security controls in place. They had no way to demonstrate their security posture to underwriters.

  • Clients paying 25-40% more than necessary for cyber insurance
  • Unable to provide evidence of security controls to insurers
  • Lengthy and painful insurance application processes
  • No documentation to support claims of security maturity
02. The Solution

Insurance-Ready Evidence Packs

Rodriguez IT Group leveraged BrainstormMSP's Insurance Exchange to generate comprehensive underwriting packs that demonstrated their clients' security posture to insurance carriers.

  • Automated underwriting pack generation
  • Direct integration with 8 major cyber insurance carriers
  • Evidence-based security attestations
  • Renewal delta reports showing year-over-year improvements
03. The Results

18% Average Insurance Premium Reduction

18%
Average premium reduction
$47K
Total client savings in Year 1
75%
Faster application process
100%
Application approval rate
Our clients were thrilled when we helped them reduce their cyber insurance costs. The underwriting packs from BrainstormMSP gave insurers the confidence to offer better rates. It's become our secret weapon for client retention.
ER
Elena Rodriguez
Founder, Rodriguez IT Group

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